Silver Cross Reviews

Silver Cross has an overall rating of 4.5 based on 23 reviews. Customer feedback on Silver Cross is mixed: Silver Cross reviewers highlight positive aspects like high-quality products, stylish designs, excellent customer service, easy online shopping, which strongly appeal to expecting parents, new parents, families looking for premium baby products. However, Silver Cross is often criticized for its higher price point, limited product availability, occasional shipping delays, complex assembly instructions.

4.5/5.0

23 reviews

5 Stars

13

4 Stars

2

3 Stars

5

2 Stars

0

1 Star

0

All Silver Cross Reviews (23)
Charles.saenz
May 23, 2026
"Good pram, delivery could be better"
I ordered a pram and it did take a bit longer to arrive than I was expecting. The tracking also didn’t really update for a couple of days, which was annoying!! That said, it showed up in good condition and the box wasn’t damaged at all. Overall, not a terrible experience, just think the delivery process could be a bit smoother.
thomassalimi9208
May 22, 2026
"Fits in the boot better than I thought"
I bought this from silvercrossbaby.com and my main worry was if it fit in our car boot. It does fit well, but if we have shopping in there too then I’ve got to take one wheel off. It’s not really a problem, it only takes a minute. Delivery was fine and the pram feel sturdy. I’d give it 5 stars if it folded down a bit smaller
Robert_henry71
May 12, 2026
"Exactly like it looked online"
I ordered a pram from Silver Cross and it was just like the description said. The colour, size and all the little bits and features were exactly what turned up, so there weren’t any awkward surprises. I was a bit unsure ordering without seeing it in person first, because sometimes photos can be... well, you know. But it looked the same as it did on the site. Really pleased with it and I’d definitely trust their product details again.
christine-Martinez
May 11, 2026
"The return did get sorted in the…"
The return did get sorted in the end, so fair enough, but it took way more chasing than it should have. The warranty team did help once they got moving, but they weren’t exactly quick about it. Bit of a mixed experience really, not a disaster, but they definitely made it harder than it needed to be.
jackdavis0680
May 08, 2026
"Pretty easy to keep clean, surprisingly"
I’ve had my Silver Cross pram for a few months now, and it has been easier to keep clean than I was thinking it would be. Babies are just messy little people, so I sort of expected it to look a bit ruined quickly, but it hasn’t.
The fabric wipes down nicely, and the wheels are not a big drama to rinse off after muddy walks. Some bits come apart without me needing to get a bunch of tools out, which is good because I am not great with that stuff, to be honest.
I only had to look at the manual once for the maintenance bits, so that was fine. It still looks smart and feels sturdy after regular use, so yeah, I’m happy with it and would give it 5 stars
robert-Parker
May 06, 2026
"Really solid pram"
I’ve had this pram for a few months now and it still feel really sturdy. The fabric wipes clean easy, and the wheels was holding up great even after plenty of walks.
traviscole3602
April 08, 2026
"Overall I’m happy with the Silver Cross pram..."
Overall I’m happy with the Silver Cross pram itself, it’s lovely to use and feels really well made. The annoying part was trying to figure out which accessories actually fit. A few things looked like they should work, then turned out to need extra adapters or just didn’t fit properly. Customer service did help eventually, but it took a bit of back and forth. I also found the reminder emails a bit much, they felt pushy and constant, which got irritating fast. It’s not a bad experience overall, I just wish the accessory info was clearer and the reminders weren’t so aggressive.
EATON
March 26, 2026
"Holds more than I thought it would"
From what I remember when I first started using it, I didn’t expect the basket to fit much, but it’s actually been really handy. I’ve had nappies, a bit of shopping, and some toys under there with no trouble
WilliamMcglone_03
March 17, 2026
"Folds up smaller than I thought"
I’m really pleased with how compact this gets when it’s folded down. It fits in my tiny car boot with space left over for shopping (which I wasn’t expecting at all). It’s made trips out feel so much easier and way less of a faff, tbh.
hello_suzette601
March 09, 2026
"My order did show up and..."
My order did show up and everything was fine, but the tracking updates threw me off a bit. I got an email that made it seem like it was still waiting to ship, then later I checked and it looked like it had already moved, so I wasn’t totally sure what day it was actually coming. I ended up checking the tracking myself a few times just to figure out where it was. Not a huge issue, but the updates could definitely be clearer.
marie-Kolbe
March 04, 2026
"Nice clean look"
I really like the clean look of it. The colors are muted, which is what I was hoping for, and it just fits in nicely with the rest of my stuff.
Brandi.baker
February 17, 2026
"Super easy to figure out"
This was really easy to use. I didn’t have to spend a bunch of time figuring things out, which is always a win in my book. Straightforward overall, and that’s kind of all I needed
JackRucker_75
February 08, 2026
"We bought our pram from silvercrossbaby.com after comparing…"
We bought our pram from silvercrossbaby.com after comparing a few different brands, and I’m really glad we went with this one. It’s definitely not the cheapest option, but compared with some of the other prams we tried in shops, it feels much sturdier and better made. Delivery was smooth, everything arrived well packed, and after using it for a few weeks, it’s been really easy to push and feels solid. Overall, I’d happily buy from them again.
Kristin_erickson93
January 23, 2026
"Found the exact spare part in no time"
I needed a replacement part for our pram and found it on silvercrossbaby.com surprisingly quickly. i was 100% convinced I was going to have to buy a whole new one, so seeing they still had the spare available was an absolute lifesaver. Ordering was really straightforward, it turned up fine, and it’s exactly what we needed. Couldn’t be happier.
JOHNSON
January 19, 2026
"Actually easy to push around town"
I’ve been really happy with this pushchair, which is a nice change because apparently some are designed to make every quick trip feel like a full workout. This one turns really easily, even in tiny shops and on busy pavements, so when I’m out on my own it doesn’t feel like I’m fighting with it the whole time.
The steering is smooth, it doesn’t feel heavy or awkward, and it handles kerbs surprisingly well. it just makes walks a lot less stressful, which you’d think would be the bare minimum for a pushchair, but here we are.
carolyn1976
January 14, 2026
"Actually a really easy shop"
I found the pram I wanted really quickly, and checkout was actually super easy. Nice site to use overall...
Louise-hudson
January 02, 2026
"Stock info was accurate"
The site said the item was in stock, and it actually was. I placed my order quickly and didn’t have to deal with any annoying cancellation afterward. Simple, useful, and exactly what I needed.
yeseniamartinez7017
December 25, 2025
"I was getting frustrated waiting…"
I was getting frustrated waiting for this stroller to arrive, but once we finally got it, I was relieved. It feels really solid and doesn’t wobble like our old one did. The brakes lock in place well, and the straps feel secure, so I feel a lot safer taking the baby out now, even on bumpier paths.
heidi-Lowe
December 22, 2025
"My baby seems really comfy in…"
My baby seems really comfy in it, so I’m happy with it. Haven’t had any issues so far
florenceharper9105
December 09, 2025
"I was a little worried at…"
I was a little worried at first because I always get nervous about being fooled online, but customer service replied really fast and cleared up my question without making it complicated. It made me feel a lot more comfortable.

View More Reviews

Have a question about Silver Cross?

Customer Reviews

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.